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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sarah bell

sarah bell

February 3, 2025

5  out of  5
rating by sarah bell
"Kerrianne helped me find any discount to lower my yearly premium for hundreds of dollars!"
We responded:
"Hey Sarah, thank you so much for leaving us a review! I agree that Carolanne does a fantastic job, please know that we really appreciate your business and look forward to serving you for many years to come Mark Lewis State Farm insurance Batavia New York"
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Richard Beyer

February 3, 2025

5  out of  5
rating by Richard Beyer
"Wow!!! Kerranianne was fast. Awesome job. I call insurance agents every day for work. I wish she answered all of my calls. The girls in Medina are the same way. Awesome!!!!!!!"
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Rob C

January 27, 2025

5  out of  5
rating by Rob C
"Needed to get coverage on a vehicle fast. Got a Temp card super fast and so did the DMV, so I was able to get plates same day. Super friendly, professional and fast. Great group."
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Lois Caldwell

January 23, 2025

5  out of  5
rating by Lois Caldwell
"Jerica has been so great to work with! She takes the time to completely answer all questions and puts the extra work and time in to walk you through the insurance process."
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Cindy Patnode

January 22, 2025

5  out of  5
rating by Cindy Patnode
"Kerrianne always helpful and so friendly, really knowledgeable"
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Andrea Agan Siverling

January 17, 2025

5  out of  5
rating by Andrea Agan Siverling
"I received a quote and was able to have auto insurance in place within a half hour with the assistance of Jerica! Thank you for taking great care of me and my family!"
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rick kenney

January 16, 2025

5  out of  5
rating by rick kenney
"Kerrianne is very helpful an very kind an helps yu every which way she can ,shes a awesome agent"
We responded:
"Hey Rick, thank you so much for the great review, we really appreciate it! I agree that Kerrianne does a fantastic job or so fortunate to have her on our team. Please know that we really appreciate your business and look forward to serving you for many years to come! Mark Lewis State Farm insurance Batavia, New York"
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Chris Merica

January 14, 2025

5  out of  5
rating by Chris Merica
"Heather was a great help setting up my snowmobile insurance! Kerri Anne and Danielle are also always there when I need anything! Great agency thank you!"
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Sky Makowiecki

January 13, 2025

5  out of  5
rating by Sky Makowiecki
"Great attitude and very helpful!"
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Jonathan Leubner

January 13, 2025

5  out of  5
rating by Jonathan Leubner
"They have always been polite, quick to help, very professional, and very accommodating to us!"
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Paula Dean

January 8, 2025

5  out of  5
rating by Paula Dean
"We recently had a pretty bad accident that totalled our vehicle. From beginning to end, Heather and Mark himself helped us through a difficult time. They were calming, reassuring and so very helpful to us- sorting everything out and getting us exactly what we needed. At a time when everything seems to often be a struggle, we were grateful to have this agency representing and assisting us. They epitomize 'Like a good neighbor '. Without Heather, Jerica and Mark we wouldn't have gotten through it so easily. Thank you!!"
We responded:
"Paula, thank you so much for taking the time to leave us a review believe me our office looks at every single one and we try to figure out how we can be better when we read them. I’m so happy that you guys had a great experience. You guys are among some of our best and longest term customers and we always want to be sure that you’re taken care of. If there is ever anything else that you need by all means don’t hesitate we’re happy to help. Please know that we appreciate your business very much Mark Lewis State Farm insurance Batavia, New York."
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Randy Mastin

January 3, 2025

5  out of  5
rating by Randy Mastin
"Jerica was pleasant and patient. She answered my questions and helped make the adjustments we needed."
We responded:
"Randy, thank you so much for leaving a great review. I agree that Jerica does a fantastic job even though she’s one of our newer team members. She really provides outstanding service! Please know that we really appreciate your business and look forward to serving you for many years to come, Mark Lewis State Farm Insurance Batavia, New York"
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justin vrooman

December 31, 2024

5  out of  5
rating by justin vrooman
"Jerica helped me add another vehicle to my policy. She was great to work with! Very helpful and I was able to have the vehicle added quickly!"
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Sara Banko

December 31, 2024

5  out of  5
rating by Sara Banko
"Kerianne was very helpful and answered all my questions. She was very easy to work with and explained everything! Highly Recommend!"
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Ben

December 12, 2024

5  out of  5
rating by Ben
"Kerrianne was super helpful in setting up a great insurance plan on my vehicle!"
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Debbie Schmidt

November 25, 2024

5  out of  5
rating by Debbie Schmidt
"Kerrianne Mesiti had helped me when I decided to go with State Farm and more she had done for me. She was so wonderful and very understanding! I am so thankful for her. I recommend her to anyone who is interested for State Farm."
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Sharon Cronenberg

November 19, 2024

5  out of  5
rating by Sharon Cronenberg
"Kerianne was responsive and helpful while helping facilitate a policy change for mutual customer. Always a pleasure to work with."
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Todd Yaw

November 15, 2024

5  out of  5
rating by Todd Yaw
"Kerrianne is awesome. She is very knowledgeable and provided outstanding service with our conversation of home/car insurance from our move to Batavia. Thank you !!"
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Garrick Augustus

November 14, 2024

5  out of  5
rating by Garrick Augustus
"My experience with your agent, Jerica, was nothing less than professional! My car's alternator went out while I was on the highway, and she provided pathways of assistance for me to get me up and going again; returned my calls and provided additional advice that was over and beyond. A great and professional Agent!"
We responded:
"Garrick we’re glad you’re part of the State Farm family too! Kerrianne does an awesome job and I thank you for taking the time to leave a review! Mark Lewis Batavia State Farm"
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David Kinney

November 14, 2024

5  out of  5
rating by David Kinney
"Kerrieanne and Jerica were super friendly and helpful. Both are quite knowledgeable and able to walk me through several complex issues. I am very pleased to be working with them."
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Lindi Baker

November 14, 2024

5  out of  5
rating by Lindi Baker
"Thank you Jerica for the help to hopefully lower my payments. I've been a customer for a long long time. Appreciate everything they all do for me."
We responded:
"Ahh Lindi, we love you too!!! Thanks for taking the time to leave us a review, we really appreciate it. Mark Lewis State Farm insurance Avia, New York."
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David Anderson

November 11, 2024

5  out of  5
rating by David Anderson
"Jerica was super helpful and knowledgeable great company definitely recommend.."
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Roger laird

November 1, 2024

5  out of  5
rating by Roger laird
"Very helpful and friendly"
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Jill Elizabeth Franclemont

October 16, 2024

5  out of  5
rating by Jill Elizabeth Franclemont
"I have been a customer of Mark Lewis for decades - after my parents, before me, were customers for decades. I have always been beyond pleased with the professionalism, helpfulness, and courtesy of Mark and his office staff. My husband and I have multiple lines of coverage for ourselves and our children and will recommend him to anyone!"
We responded:
"Jill, thank you so much for the kind words! It means a lot coming from such a long time customer. I’ve had the pleasure of serving your family for a long time and I hope to do it for a lot longer! "
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Mike Hockey

October 1, 2024

5  out of  5
rating by Mike Hockey
"I was very pleased with the assistance I received from Jerica at the Mark Lewis Agency as she was so helpful and responsive as I added a new vehicle to my policy !"