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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Gahagan

May 9, 2024

5  out of  5 rating by Sarah Gahagan
"Mark Lewis State Farm took a very worrysome situation and made me feel completely at ease. They were prompt, responsive, and compassionate. I have never had such a positive experience with an insurance company. I really felt like they cared and were invested in helping me. I would highly suggest you look into their insurance agency. I can't say enough positive things about this experience. They were amazing."
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Monica Scarlotta

April 22, 2024

5  out of  5 rating by Monica Scarlotta
"Kerrianne was excellent. She addressed the issue quickly and efficiently. Nice to talk to someone directly and have them be so pleasant as well!!! Thank you Kerrianne"
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William Prost

April 19, 2024

5  out of  5 rating by William Prost
"What an awesome place! Really helped me out. Sure a great experience."
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Matthew Buckland

April 19, 2024

5  out of  5 rating by Matthew Buckland
"This office deserves 6 stars. Always a smiling face or a friendly hello. Willing to help no matter how big or small the issue or question may be. I truly feel appreciated and like part of the family here. Highly recommend this Mark Lewis Batavia office and if they are not available don't hesitate to contact the Medina office as well."
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sarah bell

April 18, 2024

5  out of  5 rating by sarah bell
"Kerianne was extremely knowledgeable and understanding. She found ways to get the best coverage at an affordable rate to save me hundreds a year!"
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April 16, 2024

5  out of  5 rating by Jenna EDENHOLMcox
"Very helpful!"
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Lindi Baker

April 9, 2024

5  out of  5 rating by Lindi Baker
"I love these people. I have been a client of theirs for a very long time. They are all kind, compassionate people. Thank you State Farm for helping me put my new, to me, car on the road. Especially Kerrianne!!!!"
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Alan Bonehill

April 4, 2024

5  out of  5 rating by Alan Bonehill
"Interacting with Kerrianne was a wonderful experience. Happy to be a new customer."
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Kristie Cuer

April 3, 2024

5  out of  5 rating by Kristie Cuer
"I called with 2 concerns and Kerrianne was great! She took time to help me and understand what I needed to do. She is very friendly and patient."
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Dana Marie Parrinello

April 2, 2024

5  out of  5 rating by Dana Marie Parrinello
"Nobody wants to experience the trauma of a car accident, especially when injuries or fatalities are involved. Establishing a reliable relationship with your insurance company and agent is crucial in mitigating these potential tragedies, ensuring that you receive the support you need during difficult times. I recently had the pleasure of working with Kerrianne Mesiti from the Mark Lewis State Farm Agency, and I must say that I am thoroughly impressed with the level of service I received. From the moment my family reached out to inquire about setting up a policy, Kerrianne was attentive, honest, and professional. She went above and beyond to ensure that I got the right policy for my needs at the best possible price. Unfortunately, I was involved in a minor accident, but Kerrianne immediately stepped in to help me navigate the claims process. As someone who had never dealt with an insurance claim before, I was feeling overwhelmed, but Kerrianne recognized this and patiently guided me through every step of the way. Kerrianne's exceptional communication skills, both on the phone and in person, made the entire experience much less stressful than it could have been. My claim was processed quickly and efficiently, and I was extremely pleased with the attention to detail that was given to all financial transactions. I cannot recommend Mark Lewis State Farm Agency enough for anyone looking for an insurance provider that truly cares about its customers. Kerrianne and the entire team are honest, reliable, and dedicated to providing the best possible service. They truly live up to the State Farm motto: "Like a good neighbor, State Farm is there.""
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Mitchell H

March 28, 2024

5  out of  5 rating by Mitchell H
"Always great help!"
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Jay Andrews

March 26, 2024

5  out of  5 rating by Jay Andrews
"Kerrianne was very helpful and knowledgeable, and answered all my questions. She greeted us promptly and had a great attitude."
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Stephanie Bonin

March 11, 2024

5  out of  5 rating by Stephanie Bonin
"I think i spoke with Karianne. Switched from progressive & saved alot of money overall and added renters insurance."
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Danielle Mesiti

March 4, 2024

5  out of  5 rating by Danielle Mesiti
"Kerrianne is always extremely helpful when I call Mark Lewis State Farm in Batavia, NY! I am a college student who is often confused on which insurance and/or plans are best for me, but she makes it so easy and never judges my situation. I am very thankful for people like her and am consistently satisfied with my service when Kerrianne is on the other line!"
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Lisa Worthington

February 29, 2024

5  out of  5 rating by Lisa Worthington
"She was very helpful and she helped me get what I really needed and was very polite and I would recommend her to all my friends and family to her."
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Hunter Schroomo

February 28, 2024

5  out of  5 rating by Hunter Schroomo
"Every time I call or go there they are very helpful! Always nice and always trying to help you out with saving! Thanks again for always being helpful whenever I call!"
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Michael Hilchey

February 28, 2024

5  out of  5 rating by Michael Hilchey
"Excellent service and all questions answered with knowledge, great experience"
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February 28, 2024

5  out of  5 rating by BIKE MIBBY
"Mark and the team are people you want in your corner. They make what is usually a painful process, into an approachable and comfortable experience. I would highly recommend them to anyone looking for coverage!"
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February 28, 2024

5  out of  5 rating by SuperTwinz1422
"I had the pleasure of working with Kerrianne. I needed landlord insurance and she was extremely helpful, professional, and resourceful. Not only did she answer all of my questions, she was responsive when I called, and returned all of my calls when she said that she would. I looked around for a few quotes prior to contacting her, and she was able to find me the lowest, and best policy out of them all. I will definitely do business again and highly recommend State Farm. I will certainly be looking to bundle my policies in the near future. Thanks"
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Liz Bianco

February 27, 2024

5  out of  5 rating by Liz Bianco
"Kerrianne is an OUTSTANDING account representative! Extremely knowledgeable, patient, and understanding! We are happy and excited to be part of the State Farm family!"
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Ben Dills

February 27, 2024

5  out of  5 rating by Ben Dills
"Very helpful staff. They're incredibly friendly and actually try to stop you from over spending. 10 out of 10"
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Victoria Girdlestone

February 27, 2024

5  out of  5 rating by Victoria Girdlestone
"I highly suggest if you are shopping around for insurance to give a call to Mark Lewis State Farm Agency. I had spoke with Paige on the telephone and she was very helpful and knowledgeable."
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Christina Rule

February 27, 2024

5  out of  5 rating by Christina Rule
"Paige was very helpful and friendly. Answered all of my questions. Great customer service!"
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Olivia Best

February 23, 2024

5  out of  5 rating by Olivia Best
"She was very quick and very polite. Very happy with the customer service, I work long hours and am unable to answer my phone but she was able to make it work."
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Audrey Neyman

February 22, 2024

5  out of  5 rating by Audrey Neyman
"Kerryanne, is always cheerful. She is easy to talk to. She goes the extra mile when you need help and keeps you updated along the way."