State Farm® Insurance Agent Mark Lewis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephen L Ognibene
June 10, 2025
5
out of
5
rating by Stephen L Ognibene
"I recently switch insurance companies to State Farm in Batavia NY and chose Mark Lewis Agency. Let me tell you about the amazing customer service agent, Jerica, who answered all my questions, was very kind polite and funny and a pleasure to work with in getting my vehicle quotes and explaining different options and upgrades and coming in to meet her and the lovely staff at the agency in Batavia. Jerica provided her years of State Farm Insurance knowledge, experience & professionalism to be highly valued in a very competitive industry and I appreciate it all the time that was spent to make a smooth transition flawless. I would highly recommend Jerica and the staff in the future to clients, friends and family. Thank you very much! Stephen"
We responded:
"Stephen! I can’t thank you enough for the amazing review that you left for us. Believe me when I say that the entire team looks at these reviews and we will definitely be talking about it in our next team meeting. This is exactly what we strive for. I agree that Jerica does a fantastic job. She’s a pleasure to work with and I know that our customers are better for it! Please know that we really appreciate your business and we look forward to serving you for many years to come. I look forward to meeting you in person before too long. if there is ever anything that you need, please feel free to reach out. Thanks again, Mark Lewis."
John Maniace
May 30, 2025
5
out of
5
rating by John Maniace
"Jessica from state farm insurance at the batavia n.y. Mark Lewis office was a great help with opening my motorcycle insurance policy. Was very polite and returned my calls and texted messages very promptly. Was pleasant to talk to in our conversations..Highly recommended and also great rates...Thank You again Jessica"
We responded:
"John thanks so much for taking the time to leave us a review! Your comments are EXACTLY what we strive for 👍 you’ve been a long time customer and we really appreciate that. We’ll try our hardest to continue to deliver great service to you. Mark Lewis "
Jennifer Thrower
May 28, 2025
5
out of
5
rating by Jennifer Thrower
"Had an initial review of all my policies with Danielle at Mark Lewis State Farm office. She explained my auto and home policies and coverage, answered my questions and was very helpful. I am happy with my transfer to this office. They are very responsive and I recommend them for your insurance needs!"
We responded:
"Jennifer, thank you so much for taking the time to leave us a review, we really appreciate it! Danielle said that she had a great meeting with you today. I am so happy to hear you feel it was also worthwhile. We like to take special care of our customers, so if there’s ever anything you need by all means, please feel free to reach out. We look forward to serving you for many years to come. Mark Lewis State Farm insurance Batavia."
Evan Hare
May 19, 2025
5
out of
5
rating by Evan Hare
"Danielle was super helpful and easy to work with!!"
We responded:
"Hey Evan, thanks so much for taking the time to leave us a review, we really appreciate it! Danielle does an amazing job and is always happy to help, which is why we are so fortunate to have her on our team. If there is ever anything that you need by all means, please reach out, we’re happy to help however, you need. Mark Lewis State Farm insurance Batavia, New York. "
Rita Vigiano
May 9, 2025
5
out of
5
rating by Rita Vigiano
"Amazing service from Jerica and the staff! Jerica was so informative, friendly, professional and explained everything I had questions on. Normally getting new insurance is such a hassle and this was by far the best experience I’ve ever had!!!"
We responded:
"Rita, thank you so much for taking the time to leave us a review, we really appreciate it! I am so happy to hear that you found Jerica to be informative, friendly, and professional, that is exactly what we shoot for! Please know that we appreciate you and look forward to serving you for many years to come Mark Lewis"
Alexandria Almeter
May 9, 2025
5
out of
5
rating by Alexandria Almeter
"Extremely helpful and nice people to go through for insurance!"
We responded:
"Alexandria, thank you so much for taking the time to leave us a review, we really appreciate it! We’ll take extremely helpful and nice. Absolutely we will! We look forward to serving you for many years to come Mark Lewis"
angelee estela
May 5, 2025
5
out of
5
rating by angelee estela
"Heather was very helpful with our inquiry for insurance when purchasing our new 2025 vehicle. She provided outstanding customer service and was a pleasue to work with. She also provided additonal quotes on our recreation vehicles that we will be transfering to State Farm as well. Great Job Heather!!! Great Customer Service is hard to find these days."
We responded:
"Angelee thank you so much for taking the time to leave us a review! You have no idea how much we appreciate it! I am happy to hear that you are so happy with Heather and the customer service that she provides, I know that she tries her hardest to provide great service please know that we really appreciate your business and we look forward to serving you for many years. Mark Lewis State Farm insurance."
Ronnette Piesczynski
April 8, 2025
5
out of
5
rating by Ronnette Piesczynski
"Jerica Merrell is very professional, hardworking and pleasant young lady"
We responded:
"Thank you so much for taking the time to leave us a review, we really appreciate it! I agree that Jerica does a fantastic job. Please know that we really appreciate your business! Mark Lewis State Farm insurance."
Tonya Pearl
April 7, 2025
5
out of
5
rating by Tonya Pearl
"Jerica Merrell was very helpful. Great personality and answered all my questions 😊 I would recommend her to anyone looking to change their policy"
We responded:
"Tony, thanks so much for taking the time to leave us a review, we really appreciate it. I agree that Jerica does a fantastic job. Please know that we really appreciate your business Mark Lewis State Farm insurance"
Ball Family
April 7, 2025
5
out of
5
rating by Ball Family
"Friendly and helpful"
We responded:
"Friendly and helpful is exactly what we’re shooting for! Thanks so much for taking the time to leave us a review. We really appreciate it Mark Lewis State Farm insurance."
Nicole Miano
April 7, 2025
5
out of
5
rating by Nicole Miano
"Jerica Merrell is great at her job. Very helpful and knowledgeable. Highly recommend."
We responded:
"Thanks so much for taking the time to leave us a review, we really appreciate it! I’m glad to hear that you got great service from Jerica, we’re lucky to have her! Mark Lewis State Farm insurance"
Bridget Stiles
April 7, 2025
5
out of
5
rating by Bridget Stiles
"Jerica is wonderful agent. She answered any and all questions I had regarding insurance. She responds quickly, she is friendly and great to work with. I highly recommend her."
We responded:
"Thanks so much for taking the time to leave us a review and tell us about Jerica, we really appreciate it! Mark Lewis State Farm insurance Batavia, New York"
Corey Herman_g
April 7, 2025
5
out of
5
rating by Corey Herman_g
"I had a great conversation with Jerica M. Who works in this office. She is very knowledgeable and answered all of the questions I asked her in a professional and timely manner. I had a wonderful experience with her."
We responded:
"Corey thank you so much for taking the time to leave us a review. I’m glad that you had a great experience with Jerica, she does a fantastic job! Please know that we really appreciate your business Mark Lewis State Farm insurance."
Arriana Lindke
April 7, 2025
5
out of
5
rating by Arriana Lindke
"Had the pleasure to work with Jerica, she was helpful and knowledgeable explaining my homeowners insurance. FIVE STARS for amazing customer service, thank you State Farm."
We responded:
"Five stars? We’ll take it! Thanks so much for letting us know that Jerica was able to help you out, we really appreciate it! Mark Lewis State Farm insurance."
Rhonda Weldy
April 1, 2025
5
out of
5
rating by Rhonda Weldy
"It was a pleasure talking to Tiffany. She was very prompt with getting all the information for our insurance policies. She explained everything very thoroughly. I would definitely recommend her to people looking to change insurance companies."
We responded:
"Rhonda thanks so much for your comments regarding Tiffany! She’s going g to love reading this because she cares so much about our customers! Please know that we appreciate you very much. Mark Lewis State Farm Insurance, Batavia NY"
Tyler Alwardt
March 31, 2025
1
out of
5
rating by Tyler Alwardt
"Mark is very unprofessional. Cussed over the phone to my mother, and didn’t do anything to help alleviate the crazy amount I was spending a month on insurance as a 19 year old kid. Did not provide my new insurance company with any proof of prior coverage, resulting me in getting uncharged $1400 by them as well, when they finally got it from me. Every time I have tried to reach him while I dealt with state farm, he “wasn’t in the office” I hope Mark reads this!"
We responded:
"Hi Tyler, I did read this, as a do all of our reviews. I’m sorry you feel like I’m unprofessional, I know it’s frustrating being a young person and having to pay a lot for car insurance. As you are aware I’ve personally had countless discussions with multiple members of your family (who I’m proud to say are very long time customers) regarding your situation so clearly I am available to my customers. My team has also had multiple conversations as well. I’m sorry that you fell victim to some of the teaser rates that some of our competitors charge, but I did warn that could possibly happen, and it seems like it did. I do wish you the best. Mark"
Dave Hanlon
March 26, 2025
5
out of
5
rating by Dave Hanlon
"There are moments in life that I feel taking advantage of and am just not receiving the correct answer or help. I can honestly say Jerica not only went ABOVE AND BEYOND but her personalization, knowledge, and pure love to help people radiats. Jerica you made me feel like family after joining and I want to scream from every mountain top how amazing you are. All my friends and family will be joining, only because of you."
We responded:
"Wow, Dave, that’s quite an endorsement! I agree that Jerica does a fantastic job. We were so happy to have her as part of our team. Thanks for taking the time to recognize her and of course we look forward to working with all of your friends and family! Please know that we’re standing by to help however we can and we sincerely appreciate you taking the time to let us know how we’re doing. Mark Lewis State Farm insurance Batavia, New York."
Emma Durfee
March 18, 2025
5
out of
5
rating by Emma Durfee
"Heather rocks!"
We responded:
"Yeah she does. Thanks for the review, Emma!"
Kristen Wahl
March 18, 2025
5
out of
5
rating by Kristen Wahl
"I Love my insurance company for so many reasons. Best I've ever had."
We responded:
"Kristen, we love you too! I mean, that honestly is about as good review as we can get! Thank you so much for taking the time we hope to live up to your expectations for many years to come! We truly appreciate your business Kristen. Mark Lewis State Farm insurance Batavia, New York."
William Bergmann
March 11, 2025
5
out of
5
rating by William Bergmann
"Great service and help provided."
We responded:
"William, thank you so much for leaving us a great review, we really appreciate it! Mark Lewis State Farm insurance"
Crystal Hallenbeck-McPhall
February 28, 2025
5
out of
5
rating by Crystal Hallenbeck-McPhall
"Tiffany Stinson provided excellent guidance and displayed extreme patience, as we navigated the insurance needs of a buying a new home. I am grateful for her expertise and for the appropriate portfolio of options she shared. I highly recommend her and the Services offered by Mark Lewis's State Farm Agency. Thank you!"
We responded:
"Crystal thanks for taking the time to leave us a review, we appreciate it so much. Tiffany does an incredible job and we’re so fortunate to have her on our team! We really appreciate your business and will try our best to keep you satisfied. Mark Lewis, State Farm Insurance, Batavia NY"
Tammy Courtwright
February 24, 2025
5
out of
5
rating by Tammy Courtwright
"Always pleasant and helpful"
We responded:
"Thanks, Tammy. I really appreciate the review! Please know that we really appreciate your business and look forward to serving you for many years to come! Mark Lewis State Farm insurance."
John Lawson
February 13, 2025
5
out of
5
rating by John Lawson
"Thank you Jerica for all your help the experience was very streamlined and fast with no stress!!"
We responded:
"Thanks for the review John! No stress is good! We really appreciate your business and will try our hardest to keep it up! Mark Lewis, State Farm Insurance, Batavia NY"
rick kenney
February 12, 2025
5
out of
5
rating by rick kenney
"Kerrianne is very helpful an very kind an helps yu every which way she can ,shes a awesome agent , thanks to state farm an Karrianne for doing a great job !!"
We responded:
"Hey Rick, thank you so much for the great review, we really appreciate it! I agree that Kerrianne does a fantastic job or so fortunate to have her on our team. Please know that we really appreciate your business and look forward to serving you for many years to come! Mark Lewis State Farm insurance Batavia, New York"
Aaron Zastrocky
February 10, 2025
5
out of
5
rating by Aaron Zastrocky
"So I had a review with Daniel last week about my accounts with state farm and everything went smooth as silk. Daniel was very nice to talk to and she got a bunch of things straightened out. Very happy with her professionalism"
We responded:
"Aaron, thank you so much for taking the time to leave us a review. Danielle does an amazing job reviewing and explaining everything with our customers. We are so fortunate to have her on our team. Please know that we sincerely appreciate your business and we look forward to serving you for many years to come. Mark Lewis State Farm insurance Batavia, New York."